Ick! We only ended up here because we came to the MGM so late in the evening. We were headed to Diego's but they close at 10PM and turn into a club. Our only option at the time was Rainforest Cafe. We were a group of 8 that included smaller children and teenagers so heading over to CUT was not an option!
We had to wait in a roped off line for our seat. Once we were seated the place didn't seem too crowded at all. They placed all 8 of us at a makeshift joined table (one round and one square) which made for awkward seating. While our waitress wasn't bad, she wasn't all that stellar either. The food took FOREVER to make it to our table and one item came out cold (despite the hot plate). She was a bit of a smart ass on a couple of issues which is never good. Sometimes when people know the gratuity is automatically included, the service tends to suffer.
Their prices are also a little surprising as well. The portion sizes aren't horrible but for the amount of food you get, I expect a little more at that price tag.
We also had an issue with dirty silverware which was a little discouraging.
At the end, our server was due to receive a $30 tip (mainly because of my liquor purchase). My bro-in-law ended up having the manager lower it due to the absence of service and cold food. The waitress was super pissed and her attitude changed immediately. I think she actually snatched the billfold back from my nephew...
I can honestly say that I will most likely never return to this location (or chain again).
Oh yeah and can someone PLEASE clean the animated animals?! The every-30 minute rainstorm is a bit cheesy and the animatronics seem as old as the forest itself.