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  • Good Evening, The other day my daughter ordered a Turkey Bacon sub for herself and a Hook and Ladder Salad for myself on the App and had it delivered. It was delicious. Two day later, today June, 29th, 2018 I was driving by Firehouse and decided to stop in and get the same but my daughter wanted a half sub instead. I took nearly 10 minutes just to place the order and was told they don't do half subs but they have a half and half which is half a sub and either a salad or a soup, so I ordered the sub with the soup, and I got the H & L Salad for myself with the Balsamic dressing. When I got it home, we sat down to eat and was soooo disappointed. The sub was so small that my 2 yr old granddaughter could of eaten it. I ordered it with no mayo, no cheese and it came with mayo on it. The Butternut Squash soup was very good. My Salad was nothing like the salad I got the other day, it was made with shaved lettuce not the mixed leafy lettuce I received the other day. It also came with the wrong salad dressing. I don't mind spending $25.00 on lunch but I do expect it to be what I ordered. Going forward I don't think I will be making another visit to Firehouse Subs. Thank you Lynne Eibich
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