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  • Will never use this place again. Ordered a buffalo chicken pizza online to be picked up in store. I picked up the pizza and got him home only to realize they forgot to put the buffalo sauce on my buffalo chicken pizza, so I was stuck with a cheese and chicken pizza. I called the store explaining what happened and they apologized and said they would have their driver bring buffalo sauce within 20 minutes. An hour and a half later, still no buffalo sauce. I called the store again, only to be told they would send a new pizza but I would have to pay the delivery fee. I explained I wasn't paying the delivery fee for a mistake they made. The employee then said I could talk to the manager so I spoke to Dillon the manager, who explained that in would have to pay the delivery fee and he couldn't seem to understand why I didn't want to pay for their mistake. I then just told him to refund me my money and forget about the pizza, I asked for a confirmation email to be sent that then refund had gone through. Dillon stated that wasn't possible that he could print out the receipt and I could pick it up. Absolutely ridiculous service with no customer service skills. Like I said before, we will never go here again!
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