Last year my husband got a used handcycle as a present from a friend. Take into consideration that this handcycle was about $3,500-$4,000 new and $1,500 used. I went to a bicycle shop by my house which shall remain nameless. One of the mechanics told me if I wanted them to put it together it would be around $500 and then the head mechanic came out and said he wouldn't do it. He told me they're too complicated to put together, something about the gears being too hard to calibrate. At this point I was near hysterics. I don't know why UPS did this but when they took the bike apart to ship it they took EVERYTHING apart. It was in a million pieces and I had no idea what to do with it. He suggested I try Tempe Bicycle.
I went home and gave them a call. The gentleman I spoke to on the phone was really nice and could tell I was upset so he tried to calm me down. He told me it would be no problem and to bring it in. I brought it in later that afternoon and not only did he said they could put it back together but quoted me a price of $70, AND he seemed really excited about it since he had never ridden one before. He said he wanted to try it out!
They called me the next day to come pick it up. When I got there not only was it put together and in perfect working order but it ended up being cheaper than the quote, I think I paid $35-$40. Everyone I spoke to there so was nice and so helpful, they even helped me jam the huge handcycle into my tiny Honda Civic!
I'm now in the market to buy myself a new bicycle and even though it's a good 35 minute drive from my apartment Tempe Bicycle is where I plan to purchase it!