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  • what is it with my luck paying money for services that fail to fix my problem? I went in to Big O Tires after seeing an advertisement on their window for an A/C check. After driving around 2 wks in a hot as hell car I said enough is enough and gave them a call to diagnose the problem. I was told that I was almost a pound low on freon and sent on my way. Yay! Cheapest option, right? Wrong. So very very wrong. Unfortunately I dropped by an hour before closing so I'm guessing I was rushed out while they were closing shop. They either never checked the air coming out of my vents for themselves or they KNEW they were ripping me off $150. As I pulled into my driveway 15 minutes later my car was no cooler at all. Next day I book it there to see what they could do since I just dropped some cash there. "Come in Saturday and my A/C guy will take a look." Fine. Come Saturday I'm praying for a leak somewhere. Hey! I paid $15 for flourescent dye! It better prove useful. 30 minutes later and I'm told it is low. "So it leaked since Monday?" I asked. "Monday?" "Yes. I brought it in Monday and paid for an evac and recharge." He had no idea. Smell something fishy yet? So he takes it back again and looks it over finally coming back to say he was wrong about it being low (REEEEEAAALLY FISHY) and it is either one of two parts. I was referred to a shop for them to check as they couldn't do it there but they couldn't refund me for the evac and recharge. However I could have this shop do the repairs and Big O wouldn't charge for the second evac and recharge that would have to be done on my car. First off... nobody would let someone leave their shop after doing work only to have someone else finish the job. WTF. So here I am now spending a grand for a new A/C today when $29.95 was supposed to diagnose this a week ago. If you are feeling charitable, at least pick a more honest organization to throw your hard earned money at. Now if you excuse me, I have a district manager to write.
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