I had made an appt for my first visit for this week but something came up so I called and canceled it last week itself. Well, I got a call stating I missed my appointment and I should find a different provider. I told the staff member that I called and canceled my appointment. She stated there are no notes stating you canceled. I am a provider by profession in a medical field and I know the big difference between canceling and no showing for appointment. Why would I waste someones appointment time slot when I do not like someone else wasting mine. First of all, I had called. And if there are no notes, it is your internal error; not my fault. Secondly, if you want me to find another provider why waste your time even calling me asking me to find another provider. Which after this rude call I am certainly doing that!
Very very rude staff and horrible customer service!