Great customer service - both in the store & with the delivery people. Polite & pleasant. Wanted to make sure everything was arranged how I wanted it. No, this isn't cheap patio furniture - it's furniture that is meant to last for years. If you shop to catch one of their sales, you can get a discount, & often free delivery. I special-ordered the cushions to match chairs purchased a few years before. Couldn't be happier with the furniture or the customer service received. Highly Recommend Today's Patio - they strive for customer satisfaction.