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  • went there for oil change, always with appointment, always takes more than a good one hour. today was no exception, when I went in it was all empty, I waited 10 minutes for someone to come ask me "what can I do for you", (they all saw me, but they all didn't bother to ask me why I was standing in front of the service desk for 10 mins), and then 3 hours for oil change plus coolant service... I know, fool me once shame on you, fool me more than twice, shame on me, and that's why I will never go back again I don't want to blame anyone as it's a team "effort", but really 3 hours I could almost drive back to LA to get my oil change there 3 hours you can get lots of things done...you know?
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