I really love these cupcakes. I'm not so much into sweets, which is probably why I don't mind that these are a little dense and dry. I think that there is a perfect amount of frosting. I love the variety.
Here's why I can't give 5 stars: I completely agree that the staff here is just aloof. It's not the end of the world, but very out of place at a happy, guilt-free cupcakery. I am extremely turned off also by being charged $.75 for an extra box.