I came here for a mani/pedi (I had purchased a Groupon) after trying to call them multiple times to set up an appointment no one picked up... So I just walked in (on a Friday) two ladies worked on me at the same time one did my feet and the other did my hands... I asked for a French manicure for my hands and she said she wasn't a nail tech and wasn't sure if she was allowed to do it... hearing this made me uneasy but she proceeded anyway.. I had clear polish on my hands from before and she said it wouldn't come off ... She made my hands bleed ... Literally... I have never felt such pain while getting a manicure ... She used all the wrong equipment for my mani I could have done a better job blindfolded... I didn't know french was so difficult ... My pedicure was awesome though (hence the extra star) and another star for prices the place is dirt cheap... But just a tip don't go on a Friday because there are no nail techs around... (Strange right?!) maybe if someone answered the phone i could have known this ahead of time ...anyway I usually give second chances ( prepare for an update) because I would like to try a gel mani from here ($15)