It was 4 pm and I was the only customer in the store. Three young guys behind the counter laughing and telling stories...one turned around and took my order and paid, the sandwich was laying beside the cash register...no question of what bread I wanted or how I wanted it dressed. I really wished I could have another dressing on the sandwich...I guess they make it one way.. No glass was handed to me...I figured out To get it myself. No napkins...I found those by going toward the back and reaching over the counter into the kitchen area...by the time I grabbed my sandwich and drink they were all turned around laughing and joking. I'm still wondering where the drink lids and straws were. The sandwich was okay...nothing special. Going to Quiznos. I won't be back to JJ.