I love the theme of this 24-hour bakery, their staff has always been pleasant, and most of their foods and beverages are on point... BUT I will honestly say that I am highly disappointed with your "cream puffs". First of all, the filling inside of the pastry was NOT cream, it was CUSTARD and it took up the entire inside of the "puff". Second, the pastry was maybe at most a quarter of an inch thick of some sort of dense, chewy dough- not puffed pastry dough whatsoever. They should probably rename these as their French name then elaborate that they are "like a cream puff but...".
I was so looking forward to a [filo dough] puffed pastry with cream inside, not a chewy ball filled with custard. This was an unpleasant surprise and next time I will just go to different bakery [or the freezer section of Harris Teeter] to get the typical cream puff instead of here.
Also, even though the macarons have good flavors they seem to always be stale from sitting inside the the case all day. They need to figure out a way to refrigerate them to where the shell doesn't become firm. I've had macarons from both Earth Fare and Cafe Monte yet both of theirs are always soft and practically melt in your mouth.