SERVICE REVIEW! After being told that it would be at least a week before we could get our Ford Escape in for service at the local Ford dealerships, I called Bergstrom hoping they could help. Jake went above and beyond to get our car in quickly, and cost effectively identified and fixed our problem and we were back on the road in less than a day! He even followed up the next day to make sure things were still working A-OK...thats top notch service and they, specifically Jake, has earned our business!