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  • Pros: Need repairs? Done in less than 24 hours. Cons: Everything else. People who know me...know that I am not a big partyer. Come now, I barely drink alcohol. Granted, I like to host social events. However, I never ever will let a social event get out of control. My roommates know I have a slight OCDness streak on occasion. So here comes the story of Walnut Capital. I came into Pittsburgh and was added to the lease. Apparently, the people before me didn't really do a thorough house walkthrough. Documents lost and other interpersonal conflicts. C'est la vie, right? So when we (the 4 of us) decided to move out, we sent our 90 day+ notice to Walnut Capital. They immediately had people looking at our house. Sometimes without notifying us before their visit. They complained that our house was not clean and scared off the potential tenants. Granted, the second floor bathroom was a little dirty and my roommates didn't keep their rooms completely neat (hello, we were busy graduate students). But we never let the house get to a point of disaster. No flies, no pests. We always took the trash out. Walnut Capital threatened us saying that we would have to clean to make the place look presentable or else they would hire a maid and charge us. Even during these phone calls and prior to this communication, the Walnut Capital ladies rarely treated us with respect. Unprofessional and disrespectful. Most of us were students. We always paid the rent on time. I forgot to take photos before we moved out. And I spent nearly 2-3 days cleaning the entire house--washing the drawers, the floorboards, etc. When all was done, we lost more than $1000 in our security deposit. Not a single thing we had cleaned thoroughly was considered clean enough. They may treat you well from the onset when you're a new tenant. However, during the residency, be careful. An additional positive: they did shovel the snow up to our doorstop.
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