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  • I find some of the comments on this review interesting. I have lived on this property for 5 years. I have too seen managers change a few times as well as staff. I too have had issues with my AC but that had more to do with poor design by the HVAC contractor than the owners. I have NEVER had poor service from any of the current management team nor the past. Since the new owners have taken over we have a more professional staff from A to Z. They picked the right guy to lead the service crew and finally put the right Property Manager in place. Since the new ownership I have experienced faster response times to my "immediate" needs and being overseen that someone that actually cares. They have added a great workout facility, a space to get away in the old fitness center, better pool furniture. They also had very fun events for the residents and especially the little kids living here. A great family environment. When there has been the occasional "issues" we can find in any neighborhood the management team was on top of it and great to communicate any issues we should be concerned about. As far as broken pipes....this has nothing to do with management or the new owners. The property is older though they have done a great job of modernizing it, the facts are the pipes are the pipes and Mosaic has no control of the their age. But....they do address it right away and send out communications. One of their employees came in a sat for hours waiting for the repair company to arrive and complete the work. He kept a great attitude and did his best to keep us posted. If you are concerned about being able to hear your neighbors, maybe you should rent a house. I live right next to the main pool and there are occasional people late night at the pool. Advice: Do not live next to pool if you need quietness. I am renewing my lease again in 2 weeks and did not think twice about it.
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