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  • went yesterday and found a really great couch - but it took me 20 minutes to find a sales associate to ask about availability/colours, etc. I flagged her down and she looked at me annoyingly like I was being a pain because I had questions. I thought this place was around to sell? So I walked away from the couch yesterday and had a change of heart today - I spent 30 minutes calling the store today to order it over the phone, but either the automated phone service is broken and kept hanging up on me, or someone would pick up and hang up on me right away. Well, as much as I really loved that couch, I'm walking away because my money is worth than this lame experience. I don't want to have to deal with their awful customer service during delivery. I'll take my money elsewhere.
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