Last time I came here I had pleasant experience drive thru when I had my dogs in my car they said "hi" to my dogs and offered to give them whatever they had that was okay for them to eat and stuff and I also prefer their coffee taste better than Starbucks coffee since now they have almond milk option. But, this time I was greeted by seems to be a manager herself name "Dawn" and she was very rude and had a snotty attitude with me when I wanted to double check my order and total