I have purchased two pairs of glasses here in the last eight months - new Prada eyglasses at the end of the year and new Ray Ban sunglasses just a few months ago. My eyeglass experience was OK. The sales associate was a bit rude and abrupt and made me feel very rushed to make a decision. However, I absolutely loved my eyeglasses, and when it came time to purchase new sunglasses before a beach trip this spring, I went back to this convenient location. I had a different sales associate who was much more helpful and even helped me fine some frames that weren't easily accessible in the display case. However, keep in mind when shopping at LensCrafters that the company carries high end products that they quickly make for you on site. This is not the place to find a good deal on eyewear! If you're looking for a good price, make sure to check out Target optical, my other go-to eyewear destination.