***First time customer*** Purchased a bed from these characters. Promised by mid to end of February. It's now Mar 2nd. I had to call on this 5 times with no answer or return call until today (I called again). Poor service and was told it will now be end of March, "no manager available...and they would tell me the same thing anyway." Customer service at the Las Vegas store provides the worst unfriendly service - I totally agree with the other 1 star postings! I will never purchase from Z Gallerie again!!!