Nice room, nice pool and gym, awful location as downtown phoenix really has nothing going on. Front desk staff is ok, valet guys only greet you if you look smoking hot (woman) or white (yes i can't believe it's 2017 and it still happens), had to stand and wait, well no-one really approaches you and your car unless you are white, realized this after my 3rd stay at the hotel. Wifi sucks, paid for it but router signal keeps dropping. Concierge manager is awesome. Hispanic lady hostess in the breakfast buffet is great. Nice christmas train setup at the lobby.