There were 5 of us for a 21st birthday. I booked 3 rooms for 3 nights. We valet parked so therefore the bellman brought our bags up to the room which took almost an hour!!.The next morning i realized my GHD flat iron and a brand new curling iron was missing, giving them the benefit of doubt I had my husband check the car to make sure it wasn't in there, and it wasn't. So going to the storage room where your stuff is supposed to be stored until they bring it to your room we noticed all along the front parallel to the entrance there were several carts with no one around the guys coming inside and out so very easy for someone to help themselves to your belongings which obviously they did. After filing a report it was basically my word against theirs well I guess you can figure out the rest! I've never been treated like this before they got very defensive and offered no compensation whatsoever!! Also the food was hardly edible in the beach cafe and we tried twice! Once again the waiter was not attentive and worse yet when the manager came by she had the worst attitude. So not only did I pay the valet and the bellman (very well I might add) I paid them to have my belongings stolen and not even an apology needless to say they will never get my business again!!