Tonight I had a takeout cheeseburger from this place and I was very disappointed. For $11--which was just for the sandwich, no side--I was expecting one of the best burgers in the city. Instead I got a greasy, fried hunk of food-court quality beef on an indifferent bun. Furthermore, the kitchen couldn't even be bothered to directly apply to my takeout burger the ketchup I had ordered, opting instead to just add a large packet of Heinz in my takeout bag. For $11, I expect the labour cost of condiment application for takeout orders to be included. With all the excellent gourmet burger places that have opened in Toronto over the past few years (e.g. Big Smoke Burgers), I'm suprised that the wildly overpriced medocrity at The Works can attract repeat business. On a positive note, the serving staff seems, from a limited takeout perspective, friendly and dedicated. Too bad they aren't provided with better fare to serve.