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  • I think Yelp should have negative stars, because this company certainly deserves it! I was flying for the first time by myself on Tuesday Oct, 25th, and I don't fly well to begin with, so I was a nervous wreck. My cell phone must have fallen out of my back pocket and after the past 2 days of talking with these people it's incredibly apparent they lack customer service skills. I spoke with lost and found and she stated that Yellow-Checker-Star is actually 3 cab companies and that the cabbies often give their receipts to other cabbies if the cabbie doesn't have enough receipts, but rest assured that the cabbies are very honest and turn in lost items. Ok, seriously, you said that all in the same sentence and want me to trust a cabbie that is obviously cheating his company, but wouldn't dare think about cheating me? At this point I couldn't care less about the phone, I just want my chip that had all my pictures on it. I then talked with Human Resources and was told "I don't have time to look for that receipt, we have 10,000 receipts come through here a day, and I just don't have the time for that." If I were the damn police I bet your little ass would get a move on it and find it then! My husband knew within 20 minutes of me losing my phone, thanks to a very nice lady in the airport security who let me use her phone, and called my phone at least a 100 times in a 4 hour period before having my phone canceled, and I find it very hard to believe that the cabbie didn't hear it!
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