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  • I ordered a gluten free chocolate ganache for a friend's 80th birthday. My rating is based on the customer service I received, the timely manner in which it was executed and the taste of the cake. I called in four days before the party to order this gluten-free cake. The young lady on the phone took time to go over the various options for me, as we have tons of allergies amid the party-goers. Upon picking up the cake I was greeted by two employees at the West location. I was greeted by a young man and the owner of the store...both wearing smiles. They were able to fulfill an additional very special order for my four year-old who has nut, fish and egg allergies. Although the cake had no gluten, she would be the only one without cake because it was full of eggs. The owner herself went through the pastries with me ensuring me of the ingredients and found something suitable for my little one. This kind of care is much more valuable to me than the decor of the place. A guest at the party commented on how her husband better remember the name of this bakery for her birthday in November... We will certainly remember!
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