You've got to be kidding me.
I called these guys and asked if they could do a hand car wash and they said yes. When I got there I asked the guy at the counter for a hand car wash. "Hand car wash?" the guy asks. "Yes" I said. After a few moments of lack of eye contact, shuffling of feet and some mumbling he has another guy come over. That guy looks out the window at my car and asks why I want a hand car wash. Obviously, he's trying to get me to run through the automated car wash machine instead.
At this point I told them to forget it and walked out.