If you're in a rush, this is not the spot for you. Went here today with my coworkers. Upon arrival they told us the wait for food was going to be 25 minutes which we were okay with, however, we placed our order and we didn't see our food for over an hour. I understand that they are rather new and it's a busy week in Cleveland with the upcoming RNC activities, but the lack of communication and excessive wait was ridiculous. We spoke to the manager who tried to make it right by giving us a discount...but to add to the chaos, when the waitress cashed us out, she mixed up the checks and charged people incorrect amounts. Considering there are 2 other wing places next door with better service, I'll pass on BW3 next time I want wings.
Sincerely,
@216foodie