Called ahead to check price on international shipping. After quote I headed in and dealt with Andrew. He was unable to process the shipment stating it was not allowed to be sent to the country. I was shipping paper. He said there was a glitch in the system but refused to get on the phone with anyone or call his manager. He told me to go to UPS. I went to the fed ex on power rd in Mesa and they shipped it just fine. Incompetent. No customer service. Complete waste of time.