As a Hilton Honors Diamond member I'm shocked that on my daughters wedding night the shower drain was plugged and the shower was dirty. And without not being enough the next morning her and her newly married husband went down to have breakfast and we're treated rudely by the staff. I've stayed at hotels all over the US and have never had any bad experiences. I chose your hotel for a specific reason so that my daughter can have the best experience on her special night. I've made several attempts to get a hold of management with no success. Good luck if you stay at this place.