Left a voicemail..... waiting for you all to make it right! We bought the extended warranty and it should cover these things!..... Spoke with Kent who basically told me that my loyalty with this business gets nothing. He lectured me on how business is run and that my business won't effect his. We purchased a BRAND new truck, that has been in every 3 months for service and an extended warranty was purchased. This man yelled at me to the point that he was losing his voice. I told him I would file a complaint with Chevy corporate and he said they won't listen to me. Not only was my husband not explained things in respectful or truthful manner, but when the GM spoke with me, he basically said that it didn't happen. Horrendous customer service. Not only do these people have NO customer loyalty, they don't explain things in a calm manner, nor do they feel any one person can have an influence on their business.