Alma is definitely an asset to this K-Mart Store. We purchased a 10' patio umbrella. After determining that the only one in stock was the floor model, Alma readily gave us a 10% discount and personally supervised the disassembly of the umbrella. Before the transaction was completed, she realized that the cashier had scanned the wrong UPC code which was a higher price. Through some creative transactions she worked out a refund. She was cheerful and definitely works hard to please the customer. She is a gem!