The Cooling Company was prompt to return my call and schedule an appointment with me to clean my laundry duct because my laundry machine took a long time to dry my cloths. During my appointment with Technician Danielo, he investigated the situation and learned that the laundry ducts door wasn't opening due to the concrete surrounding the duct door outside the house. He helped resolved the situation by removing the concrete. I am extremely happy with their service and would utilize them again in the future.