For the most part it is a place to go and shoot, however compared to all the other shooting facilities in the Charlotte/Concord area this one is by far the worst. Poor customer service combined with a mediocre shooting range, I would recommend taking your business somewhere else. It is an expensive hobby so when I decide to throw quarters downrange I would also like to enjoy my overall impression and experience of the facility. There are 5 star shooting facilities around Charlotte that would love to accommodate those looking for a spectacular experience so I'd say, "People" do your research".