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  • Service is always terribly slow at this location, all of our steaks (requested between medium-rare and medium) were all well done! LITERALLY! Starters we meh! My 2 stars is for their attempt at rectifying a ruined birthday lunch by taking off 15% off our bill. I'm not sure if it's a Quebec thing, but I am used to a certain level of customer service when I was living in Toronto especially when it comes to The Keg which I've been going to for years! Rarely ever disappointed, the 2 times I mentioned my steak "could've of been better" (still finishing it) management came over, discussed what went wrong, asked for recommendations and completely removed the item off my bill and this was me not even complaining! This location offered us dessert first, until I really made the staff understand the significance of the lunch and that we were thoroughly disappointed after carefully choosing between The Keg and Vieux-Port Steakhouse, which is also not the greatest when it comes to customer service, but that's for another review. Sadly disappointed this visit.
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