Honestly, the lady was patient when I went there. However, sanitation was a huge red flag for me. Her nails was filthy and she was scraping her nails underneath my nails with her filthy nails. The art work looks very dirty as a result. The pink and white color I choose were mixed with some dirty color glitter that was stuck on her nails. She kept using her nails poking at it. She doesn't even know how to cape the edge. Sorry, I know she was nice, but I'm just grossed out by her sanitation. If I do come back, I will definitely request others. Very disappointed.