First off the two stars are for the food otherwise i would give one star.
Just had lunch here with my best friend and I definitely regret it. It was lunch hour and I understand it gets busy. Out server was Jose R and he seemed very nice at first. He took our drink orders and gave us time to look at the menus. When my friend ordered, he implied there's no lunch special for pasta on the menu.
If there isn't then why is it on the menu saying there is? He must of been offended by our question because he only came by once after that. It took 25 minutes to get our food and we were limited on time so it made the experience worst. for TWENTY minutes we had yet to see a waiter pass by. Not one came and refilled our drinks. We had to get the attention of another waiter to tell our waiter to pay attention to us. Our lunch was ruined by bad customer service. Definitely not coming back to this BJ brewhouse again.