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| - This place is amazing. My clothes come home clean (and without any chemical smell, an artificial (ie non-starch) stiffness, and no strange residue you can feel on the clothes). Honestly, if I were judging this based just on cleanliness, it would get a 5 as well.
But one of the best values of this place is the service and amazing people. I just moved into the neighborhood, and I came for my first time a few weeks ago. Instantly the employee greated me, sensed it was my first time, and gave me a full run-down of their business. She even encouraged me to ask them to do difficult things, adding, "We always try to find a way to say 'yes'." Needless to say, I was impressed.
The next time I went, I asked if they could mend a pair of rather expensive jeans that had a tear in an inconvenient place - the on-site tailor/seamstress was amazing! It was finished quickly, within a few days, and professionally. You can barely see the tear at all, and it was in a very difficult spot. That, plus the cleaning, came in under $20! I just bought a new feather mattress topper, and I am excited to user their feather pillow/beading "refluff" service when it needs it.
The prices may be just slightly more than the cheaper dry cleaners, a few extra bucks a week, but the quality, service, and speed are all truly amazing, almost unbelievable. Others have said that the prices are "shocking," but they must not frequent dry cleaners often - their prices are the same or within $.50 of other dry cleaners.
On the idea that this is not truly "green" - you're not a good consumer for a) not researching in advance, and b) believing what you read online at "the Brooklyn Paper" and through citation-less online articles. Second, this is the best option. No option of cleaning at home will suffice when I want to preserve the quality of my clothes, and wet or silicone dry-cleaning are so rare, and much more expensive. Slow progress, for sure. But Perc is horrible - it contributes to air and water pollution, and is carcinogenic. But DF-2000 is a suspected neurotoxin when stored or used improperly - just like many, many other chemicals. Calm down and wait for better, equivalently priced options. Don't be so negative on this one company - DF-2000 is a much better option. Do your research and you'll see that nearly every credible source lists it as significantly better than the old method, enough to make them encourage adoption. (This includes many states' departments of health or environmental quality.)
Anyway, here's an example of their level of service: when I was leaving for a conference, but forgot to clean my "nice" suit, they were able to get it back to me later that day, cleaned and ready to be packed away.
As you can tell, I love them. I cannot say enough good things. I waited to review them until I was sure that it was not a honeymoon period, and it sure wasn't. Consistently high quality, better for the environment, all at a great price.
(And if this sounds like I work for them, I do not. I just really appreciate their business - it is so personal, helpful, perfect, etc.)
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