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  • We visited this location a few weeks back. Not only did we wait almost 2 hours to order, the staff was rude, unorganized and not apologetic at all. Food was backing up on the conveyer oven. When the party in from of me mysteriously no longer had their nacho order it was discovered by the patrons that they had fallen off the conveyer and fallen to the floor. This of course backed up the line even more. No apologies, offers for compensation just blank faces and yelling to have the poor girl at the front of the line remake the nachos. It was clear this location needs mass improvement on their training, communication and ability to handle a large crowd. We will not be returning to this location again and I hope they can get it together before they lose more business. Mind you we drove from NE Mesa to dine here and it was a horrible experience.
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