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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Dr Lee is nice. The staff is courteous. Had my annual eye exam and they were thorough. Reason why I'm giving them 3 stars is because of Alex from the front desk who has ZERO customer skills. She doesn't smile at all, doesn't listen and is quite intimidating when you ask questions. I told her my last name then she pronounced it incorrectly RIGHT AFTER I mentioned it. Sasha, the manager helped me instead with my concern because Alex was insisting I pay for my bill which was rendered 2 weeks ago that I wasn't even aware of. Alex didn't explain to me what the bill is for. She just insisted that I was there for that day and it is due now. Turned out that she had a mistake and it is pending payment from the insurance. If that is not covered, they should have notify me on THAT day BEFORE I saw the doctor and not surprise me with a bill. I'm so disappointed with them. If they charge me, I'm switching doctors
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