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  • I was really unimpressed by the customer service I received from this store. I went to Happy Lemon on Feb. 11, and I bought the Lemon Mojito Green Tea. I didn't like it because it was very artificially sweet and minty. The syrup was too strong and I couldn't finish the drink. I noticed on the TV screens that there is "100% guarantee satisfaction," which must mean that if I didn't like my drink I should be given a refund or an exchange. If not, why would that claim be on the screen? I asked the cashier if I could switch my drink, and I pointed to the screen where the claim was. She seemed really confused, and ultimately said no, since I drank it I can't change it. She wasn't too nice about it either... Their advert on the screen was very misleading and the employees weren't accommodating with my question. Don't know if I'll try it again.
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