Excellent experience and service. We went to their showroom and met the owner. He was very thorough in explaining everything to us and helped us pick out the best choice for us. We had done a lot of research and it showed this was the best choice best on quality, price, and customer service. We had installation done just a few days later. The installer was prompt and profesional. The installation went perfect. We've had the system for about three weeks now and it has not disappointed. We have soft water through out whole house and reverse osmosis system for our drinking water. This was directly installed to our fridge plus a spout installed on our kitchen sink. They matched the color of our current kitchen brushed nickel accessories so it looks great! Definitely recommend them. I had other system many years ago and this by far is much better. In addition we did not get that horrible sales pitch or pressure just the facts and what we needed as customers. Great job!!!