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| - What a pretentious, hipster hellhole.
I was out for dinner with two friends last night, looking to try a few different places we'd heard about along College. We didn't have a reservation at Woodlot, but dropped by and saw there was no one waiting in the lineup, so asked to put our names on the list. The hostess told us it would be approximately 45 minutes for a table to come free, but that it might be available earlier and we could leave our phone number and she'd call us when they had a spot. It was early (7:45) so we went for it, left our number and headed around the corner for a drink.
An hour later, we still hadn't heard from them, so I called to ask what was happening with the table. The hostess told me the people at our table were still waiting for their desserts and that it would be another 20 minutes. I started to get frustrated as, to me, there is a big difference in being asked to wait 45 minutes for a table and being told it would be 1 hour 30 min. She told me the 45 minute wait time was "just a quote" and that she couldn't know when the table would be free. I could be wrong, but isn't it the hostess' job to accurately predict when tables will turn over and to manage customers accordingly?
We paid the bill for our cocktails and walked back to Woodlot and just as we arrived, our table (which was in fact the communal, baker's table, which we were never told about) became free.
We were seated at the communal table and promptly given menus and then a server frantically pushed our plates and cutlery into place. She even slid our water glasses across the table to each of us, like she was on the Olympic curling team.
We did not see our server or ask to have our drink orders taken for the first 10 minutes we were seated. I looked at my dinner companions and we decided that, even if it was a spectacular meal, we would probably not be able to judge it fairly after the super rocky start we'd had to our dinner. So, before we placed any orders, we decided to leave and head to the Pomegranate Restaurant down the street, which is a new favourite for me.
I'm sure the Woodlot's food is worth a wait, or a reservation made well in advance, but the impression they left on me with the poor customer service means I won't go back to try it.
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