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  • This was my first time in Arizona and Sanctuary Resort was just jaw-droppingly amazing. The scenery was breathtaking due to the rolling hills thanks to the mountain-side, and there was perfect weather the whole time I was there. A lot of people commented about the Spa services, but even hotel guests can use its amenities, which I thought was such a perk. It was like being able to have a Spa day without actually having to spend an arm and a leg extra. As a guest staying at the resort, you just have to sign in and ask to use the facilities, and an attendant will provide you with a locker that includes a towel, shoes, and bathrobe. You can ask for different sizes if you need to. The whirlpool hot tub inside the spa is amazingly warm and relaxing. I seriously applaud the little details when it comes down to service--the iced hand towels in front of the steam room, extra fluffy towels by the hot tub, the light eucalyptus wafting throughout the spa, and attentive staff who are available for you without being up in your face. Just sooooo spot on. Hotel staff in general was just 200% the whole time we were there. I guess it's to be expensive since my FIL paid an arm and a leg for the stay, but to see the follow-through on service was amazing. The guy who initially greeted us outside the main office remembered our family name and greeted us every morning when we left from Breakfast. Turndown service was a nice touch, and we received party goods for the New Year, and himalayan salt & chili pepper flake topped caramels during our last day. When we asked if there was somewhere the family could play Uno, one of the guys brought up a table, tablecloth, and chairs up to our casita and set it up for us. The guy who was working poolside was also such a sweetheart and made sure that we were comfortable and hydrated. Check-in and check-out took two seconds. The casita we were in was gorgeous; I loveeeee the Victoria + Albert tub & my fiance and I are planning to get one when we renovate. The Red Flower Asian Neroli toiletries, bath salt, and room fragrance make the casita super zen. Every day, we were delivered ice, along with two bottles of water. I had to make a whole separate Yelp review for the food at Elements. tl;dr Spoiled rotten by staff, asian neroli scented everything! Spa amenities are worth visiting, and sitting poolside or dipping in the warm jacuzzi is amazingggggg.
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