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  • This has got to be the worst fast food place ever. I thought that since the last few times in the drive thru I didn't get all of my order that I'd actually go inside and order my food. They were not busy but looked short staffed and it also seemed like there was a trainee at the counter as she was making mistakes the manager was catching or correcting after orders were served. That should have been my first clue. I also *Should Have* looked at the amount of prepared chicken. As far as mild, they had none. They had no nuggets, chicken strips either. Basically no mild anything. So, I finally get to order my food and get my receipt. It said 5:27 PM. 6pm rolls around and I see a box of chicken chilling on the counter for the last 10 minuets, thankfully it wasn't mine but someone got some cold chicken. About 6:15 PM and my food is finally ready. I said the the "manager" behind the counter that it has been 50 minutes since I paid for my food. He gives me a blank dumbfounded look, "well, uh we had to wait for fresh food." No, they had no chicken before I paid for mine. They weren't doing their jobs. And as the "manager" he wasn't doing his. I told him it was "Fast Food" 50 minuets was unacceptable. His dumbfounded look and deer in the headlights act had the same response about fresh food. Look, I can go the the store and get it myself and fry it in less than 50 minuets. They dropped the ball. They aren't doing their job. He, the "manager", isn't doing his. He still just stood there looking dumb when I asked "what would you have done if I was in the drive thru line?" He said it would have been faster. How so? They had nothing to serve. I asked for his manager, and he said, "I am the manager." No kid, Your manager. He said call the number on the receipt. The "manager" could have attempted to offer something for the inconvenience, but no. Nothing. The next step is to call corporate. They should read their reviews of this store. Corporate also needs to step in and fix this place. Reading the other reviews I don't get how they're not constantly getting complaints from corporate. They all need retraining.
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