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  • I called Wave Cleaners based on the reviews on Yelp and also because they are located right near our house. When I called to set up the appointment I was impressed, the gentleman on the phone was very helpful. We set up an appointment for a deep cleaning for the following week. I had family coming in from out of town for our wedding and I didn't want to add deep cleaning to my to-do list the week before the wedding. I asked if we could get the widows washed too. He said they would do that no problem. The day of the appointment the cleaners arrived on time. I talked to them about what I wanted them to focus on and make sure to take care of then I left to run some errands. I had to put the dogs in the back yard, so told them not to worry about the outside of the back windows. I came back 3 hours later as they were packing up to leave. I did a quick sweep through the house and I was pretty speechless. I did not say anything at the time and I should have. The floors looked as if there had been a quick sweep/mop over them, but nothing more than I could have done in 10 minutes. This was one of the areas I asked them to give extra attention. The shelves were dusted, none of the picture frames were. There was a spot on the mirror in the dining room that I had been meaning to wipe, it was still there after they left. The cabinets were wiped down but you could see dust spots that they missed as they haphazardly wiped. The stainless steel was wiped, but had to be redone because it had greasy residue left from the product they used to clean it. None of the windows were done, even though this was one of the main requests I had when I initially contacted them. The cleaning that was done on my house was nothing special. It was what I do myself every few days. After they left I re-mopped all the floors, I re-cleaned the stainless steel, I re-dusted. I washed the windows and wiped the mirrors and pictures down. Had I known I was going to have to add re-cleaning the house to my to-do list 4 days before our wedding I would have saved my money and not hired Wave Cleaners.
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