The wife and I love Primanti's and we were excited to see one open in Hampton. The service has been great and the few issues we had were addressed immediately. For example, our wings did not appear to be cooked. The issue was taken care of by the manager right away. Another time, there was very little meat on the sandwich and the wings were cold Again, it was taken care of right away. The food is fresh and very tasty. I do understand that every new restaurants will have some flaws but I am optimistic that this place will receive five stars once the kinks are straightened out. I think the food at this Primanti's location is excellent and we look forward to supporting a local franchise business.