My heat pump began making terrible noises on a Sunday, when the temperature hit 118 degrees. Stupidly, I had put off replacing it. Now I was desperate.
The next day I began calling installers with high Yelp ratings. They all responded as best they could, since they were swamped with work.
Brian Boyer of AirTime had the lowest bid for a 16 SEER, 3.5 ton unit. Unfortunately, it was a few days before he could get to me. Temperatures reached 99 degrees in the house. The dog went to a kennel and I went to a motel.
Brian's people did a great installation job. The house is nice and cool, and the outside unit is much quieter than the old one. The air handler installation in the attic looks very professional. Plus, the installers were very pleasant.
Replacing a heat pump is not cheap or pleasant. But if your A/C fails in the summer, you're in big trouble. So, I advise you to bite the bullet and get it done when it's convenient. Select several contractors with high ratings on Yelp for bids. You're less likely to be cheated by them. Let them educate you on what you need.
Be sure to get a bid from Brian Boyer at AirTime. You won't be sorry.