Parking.. Was such a hassle. I seem to always have gone during the times when there are traffic. For the first time, I had to park across the street, at the Target side, first level. It wasn't that bad of a walk, after I got out and crossed the street to get to Best Buy. But still! Fighting for a parking spot for 10-15 min.. No thanks.
Customer Service - or lack of. I was hardly greeted by the people who works here. I came what I was looking for, happy to have gotten away with a $21 WiiU Pro white controller.
Gripe - trying to find the checkout/cash register. Saw a whole bunch of people at the Geek Squad.. Did not look like I could have checked out. No one to guide or help me.. Fine, I am self-sufficient. Found it on my own, but surprised to see only one cash register guy.... Really... At least there was not a line. The guy was friendly at least.