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  • I went in for an oil change on my 2015 Camaro and I told them do not wash it as I will do it myself at home and I have a very expensive ceramic coating on the car and their machine will scratch it. Well they washed it and I showed them the scratches and they denied seeing them and said they will not do anything. I filed a claim with my insurance and they were able to see all the scratches and cut me a check for $1,000 (the repair cost is $,1500) All I am asking courtesy to do is cover my $500 deductible. All they are doing is ignoring me now. I have showed them before and after pictures and they still deny it but the admit they washed the car. I get 3 free years of oil changes but Id rather pay for my oil changes to prevent this from happening. I gave them instructions and they did not follow them. My family has always gone to this dealership and have purchased many cars from them. I'm not even asking them to pay the full $1,500 like they should but just my $500 out of pocket cost.
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