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| - We have lived at the Verona for two years and for a little more than a year of that it has been pleasant. We live in a downstairs apartment and the upstairs neighbors are extremely loud. They both work out of the apartment, one during the day and one at night. So for 24 hours a day we have to put up with a child running throughout the apartment, jumping off of furniture, kicking who know what ( and this goes on for 1, 2, and even 3 hours at a time), furniture being drug across the floors, stomping, hammering, banging, etc. we have complained to know avail. We were told to contact Metro, they laughed and said they were the wrong ones to contact. Call security which we have numerous times, still they can't hear a thing. Now we are being told that we may be too picky about quiet and without third party confirmation they won't do anything. Well if you like noises from your neighbors waking you up all night and management that turns a blind eye to it because they are "so nice" move hear. Don't be fooled by the pretty exterior.
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