Shelley is absolutely amazing. We were in a bind and unable to pick up my son's dog from the vet after she was to have her teeth cleaned. Shelley worked us into her schedule so that she could pick up his dog (I live out of state and she worked with me to help my son with his dog) Then when the vet determined that the dog had kidney disease and had to spend the night at the vets for IV treatment and subsequent dental work the next morning, Shelley was gracious enough to work us into her schedule to pick up the dog and deliver her safe and sound the next day. I can't say enough good things about Shelley. Also, my son lives well outside her normal work territory and she helped us anyway. She is a wonderful person and dogs love her. She updated me with pictures when she left and notified me when the dog was delivered to my son. She has a big heart for animals. Thank you so much Shelley!!